Amazon Easy Sync: Using the Custom Email Feature

Overview

With our new email feature, you can manage buyer notifications more effectively while ensuring compliance with Shopify's structure. This guide will walk you through the solution we’ve implemented to prevent unwanted emails and maintain harmony with Amazon.

Background

We identified an issue where dispatch notifications were being sent to Amazon email addresses, causing them to be blocked and generating unnecessary emails in our inbox. To address this, we've developed a streamlined solution that allows you to keep track of buyers while complying with Shopify's requirements.

Solution Implemented

1. Create a Trash Email
   Set up a designated email address within your domain, such as easytool_buyer@inter-soft.com. This will serve as a funnel for the notifications.
2. Transform Amazon Emails
   Instead of using the actual Amazon email addresses, we will transform them into a format that routes to our trash email. For example:
   • Original: asasd@amazon.com
   • Transformed: easytool_buyer+asasd@inter-soft.com
3. Benefits of This Approach
   • Buyer Tracking: You can still identify returning buyers using the transformed email addresses.
   • Compliance with Shopify: Every buyer will have an email that fits within Shopify's requirements.
   • Efficient Email Management: Emails sent to the trash address will be automatically filtered, ensuring your inbox stays clear.
4. Watermarking
   This process will implicitly add our watermark to your Shopify stores, enhancing brand recognition without additional effort.

How to Enable the Feature

• Marketplace/Connection Settings:
  This new email feature is available in your marketplace or connection settings.
• Default Settings:
  The feature is enabled by default for new connections. For existing connections, you may need to enable it manually.

Conclusion

This new email feature not only helps in managing buyer notifications effectively but also prevents any potential issues with Amazon. If you have any questions or need further assistance, please feel free to reach out to our support team: support@toolecommerce.com

Thank you for using our services!