Summary: Customizing incoming order statuses in PrestaShop is crucial when using the Amazon Market Tool. By creating and adding specific statuses, you can efficiently manage your Amazon orders within your Prestashop Back Office. This FAQ will guide you through the process of customizing your incoming order statuses to streamline your Amazon order management.
Essential Steps for Importing Your Amazon Orders into Prestashop Using the Amazon Market Tool
These three steps are essential in setting to setup your Amazon incoming orders, to run smoothly:
Step 1. Create New Order Status for "Payment Accepted on Amazon"
Step 2. Create New Order Status: "Amazon Shipped Order State"
Step 3. Allocating the PrestaShop carrier to use for Amazon orders
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A. Create New Order Status for "Payment Accepted on Amazon"
- Log into your PrestaShop back office.
- Scroll down to your configuration settings, then under shop parameters, go to Order settings and select the "Statuses" tab.
- Click the "Add New Status" button.
- Enter the Status name as "Payment Accepted on Amazon." You can also customize the color and add an image icon if desired.
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Check the following boxes: (As displayed in the image below)
- Consider the associated order as validated
- Allow the customer to download and view the PDF versions of his/her invoices
- Set the order as paid
6. Click "Save" to create the new status.
B. Create New Order Status: "Amazon Shipped Order State"
- Repeat steps 1 and 2, should you be signed out of PrestaShop back office.
- Click the "Add New Status" button.
- Enter the Status name as "Amazon Shipped." You can also customize the color and add an image icon if desired.
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Check the following boxes: (As displayed in the image below)
- Consider the associated order as validated
- Allow the customer to download and view the PDF versions of his/her invoices
- Set the order as shipped
- Set the order as paid
- Show delivery PDF
6. Click "Save" to create the new status.
C. Allocating the Prestashop carrier to use for Amazon orders
The final step is to allocate the Prestashop carriers that you have just created above to the carriers which are to be used for Amazon orders.
Mapping your carriers:
- If you are not already, Log into your PrestaShop back office.
- Access the Amazon Market Tool module configuration and scroll down to Orders tab, as displayed below;
3. Configure your Incoming orders:
3.1. Add your Incoming order status
3.2. Now select the carrier
4. Configure your Incoming orders:
3.1. Add your Outgoing order status
3.2. Now select the carrier
5. Save your settings.
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We trust that you have found this article to be informative and valuable. If you have any further inquiries or require assistance, please do not hesitate to reach out to our dedicated support team at support@toolecommerce.com. We are here to assist you with any questions or concerns you may have.
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