Experience Amazon Easy Tool's Unparalleled Instant Integration for Shopify: Seamlessly Scale Your Success in eCommerce.

With our eTool, your business gains the extraordinary advantage of effortlessly integrating with Amazon, instantly importing orders to the premier online marketplace, and supercharging your sales growth.

Our comprehensive documentation will guide you through the setup and configuration of this powerful eTool.

Rest assured, our dedicated support team is available 24/7, standing by to assist you on your journey to success. You'll find our contact details conveniently located below this article.

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Easy Tool Documentation 

1. How to Connect Easy Tool Application 

2. How to send Products to Amazon

3. How Inventory works 

4. Processing Orders 

5. Managing your Logs 

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1. How to Connect Easy Tool Application 

Connect the App to Amazon

1. To start working with Amazon in order to receive orders, you will need to connect the App to your Amazon account: 

2. Click Get started: enter account name, select the region and the country (Marketplace) you want to work with.   Please note that you should select only one account and country. 

3. Next, you should select the order type. A user can import only MFN (Merchant Fulfilled Network), only AFN(Amazon Fulfillment Network) or both orders to the App:

4. You can change region or country using the Edit button but the account name cannot be changed. You can delete and create new accounts.

5. When clicking Save & Authorise, you will be redirected to the Amazon Seller account login page. After logging in, you’re taken to the Authorize page.

After passing the verification, you will get back to the Welcome tab. 

6. Use the Check button to see if your connection to Amazon is stable:

2. How to send product to Amazon

1. Our App works with the Shopify products and synchronizes them with the Amazon products by SKU. In order to connect your products to Amazon, you will need to make sure that your Shopify Product SKU field matches Amazon SKU:
   
2. You can correct the SKU field to match Amazon using the Products - Product - SKU field or create a metafield. 
3. Connecting products to Amazon means that you also have got a registered Seller Amazon account and products added to it. 
4. Amazon requires products to include certain parameters before they will be sent to Amazon: 

• SKU - product ID to track the inventory
• ASIN. GTIN or Barcode - product identifier 
• Product title, image on white background, inventory, brand
• Product description and category
• Keywords or search terms. 

       I.e. all the info above should be added to your Shopify products when sending them to         Amazon. In case you products don’t have Brand name, you can Apply for GTIN exemption following the link https://sellercentral.amazon.com/gtinx/browser

5. In case for some reason your products don’t have SKU or they differ, you can go with the Metafield. Navigate to Shopify Settings - Custom data - Products:
6. Click Products - Add definition. On the new screen, enter the new field name: SKU, add description and select Field type: Single Text line.

There are no variations or additional values for this field. Click Save. 

7. Next field will appear in the Products tab at the bottom or in the product variant at the bottom of the page if a product has got variants:
8. If you would like to synchronize products by the ASIN field, then create a new product metafield “ASIN '' following steps 5-7. 
9. In case during App setup and connection to Amazon your Shopify products don’t have correct SKUs or ASIN prefilled and you setup correct fields after Amazon connection, the products will be synchronized on server at 8 a.m. or 4 p.m CET timezone. If you want to synchronize them faster, please contact our support team to speed up the process. 
   
   
   

3. How inventory works

1. Inventory tab displays products only for those products which were synched by SKU, Barcode or ASIN: 

2. In case the Inventory tab is empty:
   it means that the products in Shopify are not synched or their inventory is 0 indeed. 
3. By default the Amazon Easy Tool App sends 100% inventory of products from Shopify to Amazon. 
4. In case you would like to avoid overselling or dividing stock sold in the Shopify store and Amazon, please decrease the stock by using the percentage bar displayed in the top right corner of the Inventory tab. 
5. You can also select what products inventory now to send to Amazon: select the products that need to be disabled, click the Disable selected products button: 

6. To enable products, use the same tab: Disabled products option: select the products that need to be active on Amazon again and click the Activate and Update selected button. 
7. The App is displaying the products inventory available in Shopify for this Location and sent to Amazon. In case you update stock inside the Shopify admin panel, it will be updated in the App as well.  

4. Processing orders

1. All the Amazon orders are displayed in the corresponding tab: MFN, AFN, Closed.
2. When MFN order is placed, it will be sent to the MFN tab under Orders:
3. Order will be displayed as Inactive in the App for the next 35 minutes while Amazon is verifying it.
4. Order must be fulfilled the sooner the better to avoid Late shipping. Otherwise Amazon sellers will receive the Late shipping mark in the Amazon account. 
5. When an order was sent(shipped/delivered) to the buyer, the store administrator should mark the product as Fulfilled in the Orders - MFN tab:

• Click the Fullfill button
• Add tracking number
• Add Carrier name or select name from the drop-down list
• Add tracking URL if Other carrier is selected in the previous filed.

6. All the fields are required. 
7. When an order is marked as Fulfilled, it will be moved to the Closed tab inside the Order menu.
   
8. When a seller marks an order as fulfilled in the App, the same status will be sent to Shopify orders and Amazon. Please note that it may take a few moments (3-5 minutes) to process the order status. 
9. Delivered or closed orders may be refunded. A user should select and order and specify a reason for the refund before proceeding with it.
10. In case the buyer hasn’t received an order yet, you can Cancel the order in the MFN tab. 
11. If orders were refunded from Amazon Seller’s account, it will be synched with the App and Shopify orders as well in 3-5 minutes. 
12. You can search order by the order id or SKU or filter orders by date. 

5. Managing your Logs 

1. The Logs tab displays background events that are processed, are in queue or failed.
   
   
2. Thus in case of any issues, you can check errors in the Failed tab to understand what went wrong.
3. You can search logs by title or by date 

4. In case you still have got questions after checking logs, please use the Support tab to contact the technical team to assist you. 

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We trust that you have found this article to be informative and valuable. If you have any further inquiries or require assistance, please do not hesitate to reach out to our dedicated support team at support@toolecommerce.com.

We are here to assist you with any questions or concerns you may have.